Common queries answered
Frequently asked Questions
Online we accept Visa, MasterCard, American Express, Delta/Connect or Maestro, and Apple Pay. We do not accept cheques or cash.
Always remember to enter your code at checkout! Once your order is complete we aren’t able to honour your discount code.
All orders are packaged and processed within 24 hours and then sent on their way to you! For UK-based orders, you can expect to receive yours in 5-10 days. However, deliveries to the rest of the world can take anywhere from 7-15 days. You’ll receive a more in-depth breakdown in the shipping confirmation email.
In some cases we may ship out your products separately depending on the overall weight of your package so that you can avoid the Custom and Duty fees.
This costs us a lot more money but we’d rather pay it than force our customers too. Please don’t be worried if one arrives before the other, they are all on their way to you.